Aloft San Antonio Airport

3.7 (151 reviews)

838 NW Loop 410, San Antonio, TX, 78216, United States   •  Weather:    •   Local Time:     •  Phone: 210-541-8881   •  Hotel Reservations: 866-716-8143

3.7

San Antonio Airport Hotel Policies

="Aloft

Aloft San Antonio Airport - Backyard

Check in: 3:00 PM Check out: 12:00 PM

SPG Keyless Available

Alcohol Policy

In the state of Texas, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)

Age Requirement Policy

Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.

Check Policy

We accept checks for pre-payment, as long as they are received at least 14 days prior to arrival.

Sorry—we don’t offer check-cashing services at the hotel. (But we’re happy to help you find a local bank if you need it.). An ATM is located on-site.

Credit Card Policy

We accept all major credit cards. Credit card authorization forms are accepted and can be obtained through the front desk.

Pet Policy

Animals are family, too! That’s why Aloft San Antonio Airport welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

For the cardholder's protection, the credit card used for pre-paid reservations must be presented at check-in. If the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on seperate card.

Cash may be used upon departure, but not as a deposit.

Smoking Policy

Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a $500 fine for anyone lighting up inside the hotel.

Hotel Firearms Policy: No Firearms of Any Kind

The safety and security of our guests and associates is of utmost importance. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises. Our hotel premises are private property. This hotel PROHIBITS any person from carrying any firearm in any manner onto the hotel premises. This policy applies to all firearms, regardless of whether the firearm is a handgun or a long-barreled gun. Guests who fail to abide by this policy may be asked to leave the hotel premises. An exception to the restrictions described in this policy statement applies to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is provided for private persons; even for those persons otherwise licensed and permitted to carry a firearm openly under state law.